Salesforce

Connect the customer.
Strengthen the business.

Salesforce consulting and engineering that connects customer-facing processes, enterprise architecture and the people who use them.

A shared customer identity core connects sales, service and partner channel clusters.

The perspective

Make your CRM part of a connected operation.

A Salesforce programme is more than configuration. Sales, service and partner experiences depend on useful data, clear processes and integration with the wider organisation. Begin with those needs, then shape the platform around them.

How we can help

From the roadmap to the working system.

Advisory & roadmaps

Assess business goals, the current org and priorities for implementation or optimisation.

Solution & technical architecture

Plan data models, security responsibilities, integration boundaries and maintainable platform decisions.

Implementation & optimisation

Configure business workflows, improve existing processes and support user adoption.

Custom applications & Lightning

Extend Salesforce with purposeful applications and clear Lightning experiences.

Integration & data migration

Connect enterprise systems and plan data quality, migration, validation and ownership.

AppExchange & ISV engineering

Shape product requirements, packaging and release planning for Salesforce applications.

Quality, DevOps & support

Build testing, release discipline and agreed support responsibilities into the delivery plan.

What we work towards

Clarity you can
build on.

  • An architecture aligned to business needs
  • Connected customer and operational workflows
  • A practical release and adoption plan

Deliverables and success measures are agreed for each engagement.

Company-owned product

Smart Field History Tracker

A clearer view of the changes inside Salesforce. Track field history, investigate changes and support your organisation’s audit processes.

Explore the product

Before we begin

Good questions.
Clear answers.

Can you work with an existing Salesforce org?

The starting point can be an existing implementation. We discuss the processes, integrations and user concerns that need attention before proposing a focused scope.

Do you also develop Salesforce products?

CtrlF Systems publishes Smart Field History Tracker on Salesforce AppExchange. Product engineering can also be discussed as part of a scoped engagement.

Your next move

Let’s find the right way forward.

Start with a business question, a platform decision or a challenge worth solving.

Start a conversation